Help & Support
Answers about artwork, print areas, colors and quotes.
Preparing your artwork
- SVG or a transparent PNG gives the sharpest result. JPG works for photos.
- The designer warns when an image is too small for its printed size.
- Uploaded SVG files are cleaned of scripts before they are shown.
Print areas and sizes
- Each product shows only its own printable areas (front, back, roof, valance…).
- Sizes marked “approximate” are typical trade sizes; the printing business confirms the final size on the proof.
- Artwork can be placed anywhere; the guides only suggest common spots.
Colors and your Brand Kit
- Your logo keeps its own colors — Terra never recolors it.
- Product color suggestions come only from your logo’s real pixels plus plain neutrals.
- Screen colors are illustrative; the exact stock color is confirmed on the quote.
Quotes and pricing
- Prices are set by the business that prints your order; “Request pricing” means none has been published.
- In this preview, quote requests are saved in your browser only and are not sent to anyone.
- Turnaround and shipping are confirmed by that business — nothing is guaranteed here.
Decoration methods
Each product offers only the methods that suit it. Previews approximate the look; the notes say what is not simulated.
- Fabric screen print
- Cotton / poly fabric. Approximates ink sitting in the weave; does not simulate cracking, stretch or plastisol thickness.
- Embroidery
- Fabric. Satin-stitch texture is procedural. Real stitch direction, fills, puckering and digitizing are not simulated.
- Ceramic sublimation print
- Glazed ceramic. Glaze highlights are taken from the photo. Sublimation only works on light coatings; dark mugs need a different process.
- Paper print
- Uncoated / matte paper. Does not simulate paper stock, color profiles (CMYK) or bleed. Proof colors are screen colors only.
- Plastic pad print
- Molded plastic. Small-area process; fine detail and gradients are not reproducible in real pad printing.
- Laser engraving (metal)
- Stainless / coated metal. Single tone only. Engraving depth and brushed-grain direction are approximated from the photo.
- Metallic foil stamp
- Paperboard / leather. Foil shine is a fixed gradient, not a real environment reflection; it does not change with viewing angle.
- Blind deboss
- Paperboard / leather. Depth is a shading approximation; fine lines below ~1 mm will not deboss cleanly.
- Dye sublimation
- Polyester fabric / coated hard goods. Full color dyed into the surface; only works on polyester or polymer-coated, light-colored bases. Fold creases and dye migration are not simulated.
- UV direct print
- Coated metal / hard goods. Full color cured on the surface; white underbase, ink thickness and gloss level are approximated.
- Heat transfer (DTF / vinyl)
- Cotton / blends / some hard goods. Transfer film edge and slight gloss are approximated; stretch, wash wear and film texture are not simulated.
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